Refund policy

Returns & Refunds Policy

All TrendsVero products are printed to order especially for you. Because our products are made on demand, we generally cannot accept returns or exchanges for change of mind, incorrect size selection, or incorrect personalization details, except where required by applicable law.

Damaged, Defective or Incorrect Items

If your item arrives damaged, has a printing defect, or you receive the wrong product, size, color, or design, please contact us as soon as possible after delivery. Please include your order number and clear photos showing the issue.

Once the issue has been reviewed and approved, we will arrange a replacement at no additional cost where appropriate.

Lost or Missing Orders

If your tracked order is confirmed as lost in transit, or has not arrived within the applicable delivery timeframe, please contact us so we can investigate the shipment and determine the appropriate replacement or refund.

Order Changes and Cancellations

Because orders are sent to production for printing, we cannot guarantee changes or cancellations once production has started. Please contact us as soon as possible if you notice an error in your order.

Refunds

Where a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your payment provider.

Nothing in this policy limits any mandatory consumer rights you may have under applicable law.

Contact

If you have a problem with your order, please contact TrendsVero through our store contact details and include your order number.